We ask you when you are booking an apartment to transfer a first deposit, and a second deposit payment 4 weeks before arrival. (Amount, IBAN and BIC number are on the booking confirmation).
By failing the payment deadlines, the reservation can be canceled (see the storno-conditions).
When canceled up to 12 weeks prior to arrival you will receive your deposit back (less a processing fee of € 25.00 per booked apartment). 12 weeks to 4 weeks before arrival, the cancellation fees are: 70 % of the total price, 4 weeks and less prior to arrival: 90 % of the total price . Otherwise, the
General terms and conditions >> are in force.